You will be notified through your pay statement. No serviceperson will have more than 50% of their net pay deducted, the recovery periods are as follows:
Where the value of the overpayment is less than 4 days' gross pay, it will be recovered in that month's pay period. You will see this as a Debit GPD and Credit GPD Offset against the pay element on your pay statement.
Where the value of the overpayment is more than 4 days' gross pay the debt will appear on the next 2 pay statements as public debt to allow time for an appeal or to volunteer to pay the debt off.
If this does not happen then the recovery will be made at a maximum rate not greater than 4 days' gross pay per month until the debt is paid.
What you need to do
You may apply to have the recovery period extended up to a maximum of 12 months or apply to have the debt waived altogether where the recovery would cause hardship. These applications will be considered on a case by case basis. You need to complete Appendix 1 housed within JSP 754, Chapter 7 Section 6 within 6 weeks of the initial notification of over issue.
Upon receipt of Appendix 1, the Debt Management Team will check that the documentation has been completed correctly and return to the HR Unit if not. Action to suspend recovery beyond 2 pay periods will not be considered until the correctly completed documentation is received.
Once the case has been considered, a decision will be sent in writing to your Commanding Officer who will inform you of the decision.
You have the right to appeal against this decision by writing to:
DBS Mil Pers (G) SO1 DM (R&WO) Mail Point 600 Kentigern House 65 Brown Street Glasgow G2 8EX
What you need to do
If you believe that an overpayment has been incorrectly identified you should raise a pay query through your local HR Unit Admin.
What you need to do
You are able to repay the recovery at a greater rate provided that this is not at the expense of liabilities that have greater precedence as laid out in JSP 754, Chapter 7 Section 5. You should speak to your local HR Unit Admin if you wish to do this.
What you need to do
If you want to use the Gov.UK Payment Portal to make your recovery payment you need to raise a Service Request to the JPAC Debt Management team. The team will then inform you of the balance and the available repayment methods.
We use cookies to collect information about how you use this website. We use this information to make the website work as well as possible. Tell us whether you accept these cookies.
