What you need to know
Transport for London charge a fee on most motor vehicles operating within a specific central London Zone. Residents of this Zone are eligible for a 90% discount on the normal charge, but must pay an administrative fee to register their vehicles with Transport for London.
If you live in Service-provided accommodation within the London Congestion Charge Zone, you can use the Reimbursement of Congestion Charges for Personnel Residing in Congestion Charge Zones allowance to cover the actual charge incurred, whether that's the full or the discounted rate.
It is important that you have read and understood JSP 752 Tri-Service Regulations for Expenses and Allowances (chapter 8, section 2) before proceeding.
This is available to all Regular Service personnel (apart from Military Provost Guard Service).
You can claim back the cost of your Congestion Charge payments at the rate incurred, as well as the annual registration fee if you receive a discounted rate.
You can’t claim charges for more than one private vehicle. If you live outside the Congestion Charge Zone, you won’t normally be able to claim this allowance for in respect of Home to Duty travel.
What you need to do
If you have a Defence Gateway account you can submit expenses from your own personal device on the MyExpenses app (part of the My Series).
You can also submit your claim via JPA iExpenses, please refer to the Submitting an iExpense page for guidance and instructions.
If you don’t have access to JPA, then you need complete JPA Form F016 and submit it to your Unit HR Admin selecting Expense Type 13 Congestion Charge and Type of Claim Miscellaneous.